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Seller Terms & Conditions

By using the WBC Trading website platform ( and all sub domains you are agreeing to be bound by the below Terms & Conditions. 


WBC Trading
Unit 1 Lonpark Ind Estate
Chadwick Street

01782 229129



Seller Portal

  1. The seller portal upload should be completed within 7-14 days of portal login information being provided by WBC Trading. 
  2. As a seller you are solely liable to keep the password for your seller portal secure. 
  3. As a seller you are responsible for the maintenance of your seller profile and portfolio at all times. 
  4. As a seller you are responsible for the photos and/or videos that you upload to the seller portal and subsequently WBC Trading platform. 
  5. Any photograph or video uploaded must comply with the below; 
  6. Show the correct and most up to date image of your product 
  7. Be an accurate description of your product 
  8. Comply with all legislation and regulations relating to your product 
  9. Not breach any copyright laws 
  10. If any photograph or video published on WBC Trading does not meet the requirements laid out above then we reserve the right to remove it and action may be taken against your seller profile. 


  1. Sellers are contracted to the site for a 12-month period for which a 100% cancellation fee applies. The 12-month period begins upon upload to the seller’s portal. 
  2. All sellers must be 18 or above to enter in to this legally binding contract to sell their products and services on WBC Trading platform. By entering a legally binding contract you agree to pay the fees for a 12 month period for which on sign up there is a 100% cancellation fee in place. 


    1. WBC Trading acts as a platform to sell their products to our customers on our online e-commerce shop. Some products are held only with the individual seller and others are held and sales fulfilled by WBC Trading. These are defined in each seller’s page. 
    2. As a seller you are required to dispatch your goods within the advertised timeframe listed on the site. Where agreed with the seller we will offer a fulfilment and drop shipping service to premium vendors. 
    3. All product pricing should include shipping costs. 
    4. The seller will be notified via email of new orders; however, they should also check their seller portal daily for orders outstanding. 
    5. In the event that the goods ordered are not available both the customer and WBC Trading must be notified via email. 
    6. As a seller you are solely liable to keep the password for your seller portal secure. 
    7. Under WBC Trading GDPR the names, addresses and other contact details of our customers are not to be used for onward marketing by the seller. 
    8. WBC Trading reserve the right to discount products by up to 10% throughout the year. Sellers can opt in/out of promotions which will be communicated to them 7 days before they are advertised. 


      1. Buyers wanting to return goods should be dealt with directly by the seller. Refunds are to be offered by law up to 14 days from date of receipt other than for personalised items which can only be refunded when faulty. 
      2. The seller should inform us once the return transaction has taken place in order for us to refund the commission for the order. 


        1. Where appropriate the seller will supply all business insurance, health and safety, food hygiene certificates as well as any other documentation the seller deems important for our customers to understand. WBC Trading will not be held responsible for any claims which may arise from customers related to the seller’s products. 
        2. As a seller you are responsible for complying with all English drinking laws. On our platform we will add that all buyers need to be over the age of 18 to enter the site and purchase from our sellers. 
        3. All sellers must comply and read up on relevant UK legislation for their business. This includes but is not limited to the following; 
        4. The Toy Safety Regulations 2007 
        5. The General Product Safety Regulations 2005 (GPSR) 
        6. The Furniture and Furnishings Fire Safety Regulations 2008 
        7. The Hallmark Act 1973 
        8. The Food Hygiene Regulations 

      Sale of Goods

        1. WBC Trading does not hold legal responsibility for items listed and sold on the platform and by agreeing to these terms the seller holds full legal responsibility to ensure that their products meet English Law requirements. 
        2. If a product is found to be using or breaching any other parties trademark or copyright the seller is fully responsible. 
        3. All products listed must comply with the Sales of Goods Act 1979 as well as local and international laws.  
        4. All items listed below must not be sold or distributed through the WBC Trading platform; 
        5. All prescription drugs 
        6. Counterfeit items 
        7. All illegal drugs and/or drug paraphernalia and any substances that are designed to replicate illegal drugs 
        8. Any content or material that is infringing or otherwise violates rights of publicity, privacy or proprietary rights that you do not own or have permission to use. 
        9. Stolen property 
        10. Identity documents, government documents, personal financial records, or personal information (in any form, including mailing lists) 
        11. Any form of pornography, adult and/or child 
        12. Explosives, hazardous materials, fireworks and destructive devices 
        13. Any item that is related to the body including body parts and antibodies 
        14. Obscene material 
        15. Pets and/or animals 
        16. Items that have been recalled 
        17. Any software and/or coding 
        18. Any chemicals and/or similar products 
        19. Products or content promoting prohibited medical claims, such as ant-vaccine items 
        20. Private sale of firearms and shotguns. 
        21. Products and services that violate and local and/or international law 
        22. Hate speech; including but not limited to, speech that is harmful to others or that promotes transphobia, homophobia, sexism, xenophobia, fascism and racism. 
        23. Any product or service that violates the rights of others or is marketed or sold in such a way as to create liability for the Hobby and Handmade Store. 
        24. Failure to comply with the above will result in the seller’s account being permanently closed. In the event an account is closed the subscription fees are none refundable. 



          1. WBC Trading reserve the right to change these Terms and Conditions at any time. It is your responsibility to read these Terms and Conditions and keep yourself updated with any changes made. 
          2. All of these Terms and Conditions are governed and construed by English Law. English Law will apply in all cases which means that the agreement you hold with us will also be governed by English Law.